We arrange your partial or full refund after getting your confirmation. And we notify you by email when successfully arranged the refund.
How long can I get the money after receiving the email?
If you paid your order with Stripe:
Stripe submits refund request to your bank or card issuer after we arranged your refund. You can see the refund as a credit approximately 5-10 business days later, depending upon the bank.
Stripe will also send you an email notifying you about the refund.
If you paid your order with PayPal:
Please read here about where is your refund: https://www.paypal.com/us/smarthelp/article/where-is-my-refund-faq1212